TERMS & CONDITIONS
Applicable to MINHIU sales website
Welcome to MINHIU website – a reputable online shopping platform for all customers in Vietnam. When you visit or purchase products at minhiu.com, it means that you agree to comply with and be bound by the Terms and Conditions of Use below.
1. GENERAL INFORMATION
This website is owned and managed by MINHIU, a brand specializing in providing high-quality products in the field of [industry: fashion, household appliances, electronic devices, …].
All content, images and information on the website are copyrighted by MINHIU, all acts of copying and quoting without written permission are strictly prohibited.
2. CONDITIONS OF WEBSITE USE
When accessing the MINHIU website, you commit that:
Have full civil capacity according to the provisions of Vietnamese law.
Do not use the website for the purpose of fraud, sabotage or affecting the rights of other parties.
Do not interfere with or infiltrate our website data system.
We have the right to suspend or terminate your access if you violate the above terms without prior notice.
3. ACCOUNT AND SECURITY
You can create an account to use MINHIU services such as purchasing, tracking orders, receiving promotions, etc.
You are responsible for keeping your account information and password confidential.
MINHIU is not responsible if account information is disclosed due to user error.
4. ORDER & PAYMENT
When ordering on the website, please provide accurate information about the recipient, address, and phone number.
MINHIU has the right to refuse or cancel orders if there are signs of fraud or incorrect information.
Payment methods include: cash on delivery (COD), bank transfer, e-wallet or online payment gateway (if available).
5. PRICES & PROMOTIONS
All product prices are clearly listed at the time of ordering. Prices may change depending on the promotion program.
MINHIU is committed to updating accurate prices, however, in some rare cases, there may be errors in displaying incorrect prices, we will notify and ask for confirmation from customers before processing the order.
6. DELIVERY & SHIPPING
MINHIU delivers nationwide through reputable shipping partners.
Delivery time is from 2-7 working days depending on the area.
Shipping fees are displayed at the checkout step or are free according to promotions (if any).
7. RETURN & WARRANTY
You have the right to exchange/return the product within [7-14 days] from the date of receipt if the product is defective due to the manufacturer, damaged during transportation or not as described.
The product must have the original label and be unused.
Products in the non-returnable category (clearly stated on each product) will not be subject to this policy.
For more information, please see the Return Policy page.
8. INTELLECTUAL PROPERTY RIGHTS
All content: text, images, logos, videos, trademarks… are owned by MINHIU or the licensor.
Copying or reusing in any form without permission is strictly prohibited.
9. LIMITATION OF LIABILITY
MINHIU is not responsible for indirect, incidental, or consequential damages that may arise from accessing or using the website.
MINHIU is also not responsible in case the website is interrupted or delayed due to incidents beyond its control such as natural disasters, network interruptions, system attacks, etc.
10. CHANGES TO TERMS
MINHIU has the right to adjust and update these Terms & Conditions at any time to comply with its operating policies and legal regulations. Changes will be announced on the website.
11. APPLICABLE LAW & DISPUTE RESOLUTION
The above terms are governed by the laws of the Socialist Republic of Vietnam.
In case of dispute, the two parties will negotiate and settle before submitting to the competent authority.
For any questions, please contact:
Email: support@minhiu.com
Hotline: 1900 1234
Address: No. xx, yy Street, zz District, Ho Chi Minh City